A.R. Adams Funeral Directors Ltd

A.R. Adams > Funeral Resources > Who To Contact When Someone Dies

As well as informing people who are close to the person who has died, in many cases you'll need to close down accounts, or cancel or change insurance details, subscriptions, agreements, payments or direct debits.

Please use our checklist to help you notify the relevant people after a death has occurred.

People To Notify
Relatives and Friends
Employer / School
Solicitor / Accountant

Government Organisations
The relevant tax office
National Insurance contributions office (if they were self-employed)
Child Benefit office (at latest within eight weeks)
Local authority if they paid council tax, had a parking permit, were issued with a blue badge for disabled parking, or received social services help, attended day care or similar.
UK Identity & Passport Service, to return/cancel a passport.
DVLA, to return any driving licence, cancel car tax or return.
Car registration documents/change ownership.

Financial organisations
General insurance companies - contents, car, travel, medical etc
If the deceased was the first named on an insurance policy, make contact as early as possible to check that you are still insured
pension providers/life insurance companies
banks and building societies
mortgage provider
hire purchase or loan companies
credit card providers/store cards

Utilities and Household Contracts
Landlord or local authority if they rented a property
Any private organisation/agency providing home help
Utility companies if accounts are in the deceased's name.
Royal Mail, if mail needs re-directing
TV/internet companies with which the deceased had subscriptions.

Other Useful Organisations To Contact
Bereavement Register and Deceased Preference Service to remove the deceased's name from mailing lists and databases.
Clubs, trade unions, associations with seasonal membership for cancellation and refunds.
Social groups to which the deceased belonged
Dentist
Creditors - anyone to whom the deceased owed money
Debtors - anyone who owed the deceased money